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Incredible Customer Service
When you have a problem, you want answers – not hold time. TecInfo Customer Support prides itself in being local, knowledgeable, and courteous. While other major Internet providers are increasing their off-shore support personnel and decreasing their domestic staff, we are constantly expanding our local employee count. Knowing who our customer is, and how to help them is a core value that many National ISPs have long since forgotten. Skip the long wait times and impersonal questioning from far away representatives – discover the TecInfo Customer Service Experience.
To our customers that utilize our Business Mobility service or our Business Fail Over service,
You may have noticed a $10 monthly increase on your bill. Unfortunately, the vendor is now forcing us to pay for the remote management utilization of the LTE device located at your premises. In order for us to troubleshoot anything remotely at your location regarding that service, we will have to comply and pay the monthly management fee.
We apologize for any inconvenience.