BY THE NUMBERS
I have been a client for many years. The staff of TecInfo Communications has always been there to support our needs. They are an innovative group, providing our companies locations dependable voice and data services, and support when needed. I would recommend them to any company needing telecommunications services.
Incredible Customer Service
When you have a problem, you want answers – not hold time. TecInfo Customer Support prides itself in being local, knowledgeable, and courteous. While other major Internet providers are increasing their off-shore support personnel and decreasing their domestic staff, we are constantly expanding our local employee count. Knowing who our customer is, and how to help them is a core value that many National ISPs have long since forgotten. Skip the long wait times and impersonal questioning from far away representatives – discover the TecInfo Customer Service Experience.
TecInfo Communications / Our IT Department continues to be a primary technical partner to our company. Managing data communications and voice traffic services, providing needed support for third party vendors requiring access to our network, and providing network security…., all play a significant role in our operations continuing to run smoothly year after year.
To our customers that utilize our Business Mobility service or our Business Fail Over service,
You may have noticed a $10 monthly increase on your bill. Unfortunately, the vendor is now forcing us to pay for the remote management utilization of the LTE device located at your premises. In order for us to troubleshoot anything remotely at your location regarding that service, we will have to comply and pay the monthly management fee.
We apologize for any inconvenience.
